Contact our Jammy Jack Casino support team
Contact us when you need help with your Jammy Jack Casino account or our casino services. Choose online chat for written assistance or call our support team by telephone.
Ways to contact us
| Channel | Contact |
|---|---|
| Online chat | Open the chat within Jammy Jack Casino |
| Telephone | +44 1294 620789 |
Our support team can help identify the next step and tell you when verification or other account information is required.
What we can help with
Contact us for assistance with:
- registration and account access
- confirming your telephone number or email contact
- recovering access after forgetting your password
- checking whether an additional account would be treated as a duplicate
- requesting a change to your name, telephone number or email contact
- identity, address or payment-method verification
- deposits, withdrawals, bonuses and bets
- suspicious play, possible collusion or fraudulent activity
- stopping marketing messages
- taking a break or requesting self-exclusion
- a complaint about our casino services
What to include
Tell us what happened, which part of Jammy Jack Casino you were using and what outcome you need. For payment or game questions, include the relevant transaction or game details shown in your account. For an access problem, describe the step where you became stuck and any message you saw.
Never share your password or a complete payment-card number. If we need identity or payment documents, follow the submission instructions provided by our support team. Supply only the material requested for the check.
Complaints
Bring complaints about Jammy Jack Casino to our support team first. Describe the issue clearly and keep any relevant account messages, payment references, transaction details and replies. This information helps us follow the matter and review what happened.
Use online chat or call +44 1294 620789 to begin. Tell us that you are making a complaint and explain the resolution you are seeking.