How we protect your privacy at Jammy Jack Casino
We collect and use personal information to provide and protect your Jammy Jack Casino account, carry out verification and meet legal or regulatory duties. We keep your details confidential and limit internal access to employees who need the information to provide our services.
Information we collect
When you register and use our casino, we may collect your name, date of birth, telephone number, email contact and other personal details. We also hold the password you create for future logins.
Verification may require identity, address and payment information. Depending on the check, we may ask for an identity document, proof of address, evidence that you own a payment method, a photograph of you with your identity document, bank statements or evidence of your source of funds.
We also process information connected with account activity, gaming, deposits and withdrawals.
Why we use information
We use the information you provide to:
- create and secure your account
- confirm your age, identity, address and contact details
- verify payment methods and review transactions
- provide our casino services
- investigate suspicious activity
- comply with legal and regulatory obligations
We may use external verification agencies to compare supplied details with public or private databases. Those checks may involve access to and recording of personal information. We may also disclose information when government authorities require it.
How we protect information
We encrypt account and payment information. Our communications security uses version 1.2 of the cryptographic protocol identified in our records to protect privacy and data integrity between communicating applications.
We do not transfer gaming activity information to third parties unless government authorities require it. Access inside Jammy Jack Casino is limited to people who need the data to deliver our services.
You also help protect your account. Keep your password private and contact us if you suspect unauthorised access. Do not send your password or a complete payment-card number through support channels.
Your choices
Keep your profile details accurate and tell support when your name, telephone number or email contact needs to change. We may need additional verification before making such a change.
You may unsubscribe from marketing messages through online chat. If you unsubscribe, you may miss account news. Our account messages do not include your balance status.
You may ask us to close your account. You remain responsible for activity until we confirm that closure is complete.
For privacy or account questions, contact us through online chat or call +44 1294 620789. Share only the information needed for us to identify and review your request.